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Frequently Asked Questions
Below are some frequently asked questions to help you navigate our platform and understand how we can assist you in gathering valuable user feedback:
What is EZ-Rate
EZ-Rate.net is a user-friendly platform designed to help businesses and individuals collect valuable feedback through customizable rating systems. Whether you're seeking input on projects, services, or experiences, EZ-Rate makes it easy to engage with your audience and gather insights to drive improvements.
What are customizable rating widgets?
Our customizable rating widgets offer a range of options, from star ratings to thumbs up/down icons, allowing you to seamlessly integrate feedback collection into your website or email signature while maintaining brand consistency and user experience.
How does QR code integration work?
Easily generate QR codes linked to your rating system . Users can scan the QR code on print materials, packaging, or advertisements to provide feedback directly, enhancing your outreach efforts and engagement.
How does email signature integration enhance communication?
Enhance your email communications with a clickable rating link embedded in your email signature. Encourage recipients to provide feedback effortlessly, directly impacting your rating system's effectiveness and engagement levels.
What are rating surveys used for?
Create customized rating surveys to gather specific feedback on products, services, or user experiences. Our intuitive survey builder allows you to tailor questions to extract valuable insights that drive meaningful improvements.
What moderation tools are available?
Maintain control over user-generated content with robust moderation tools. You can approve, edit, or remove ratings and comments to ensure the integrity and relevance of your rating system, fostering a positive user experience for all participants.
How often are updates provided?
We offer regular updates and feature enhancements to keep you ahead of the curve. As a subscriber, you'll benefit from ongoing improvements to our rating system, ensuring it remains relevant and aligned with your evolving needs.
Is this a month-to-month option or a 12-month commitment?
This is a month-to-month option, providing you with the flexibility to adjust your plan according to your needs without a long-term commitment.
How will you be billed if there are fewer responses than your selected package?
If there are fewer responses than your selected package, you will still be billed the monthly fee according to the selected package.
How will you be billed if there are more responses than your selected package?
If there are more responses than your selected package, the monthly fee will remain as per your allocated package. However, you will not be able to view responses that exceed your allocation. We will notify you if you exceed your allocation and provide you with the option to upgrade if needed.
Can we upgrade or downgrade at any time?
Yes, you can upgrade your plan at any time. However, if you wish to downgrade, we require a calendar month’s notice.
Request Your Online Demo Now!
Discover the power of EZ-Rate with our personalized online demo.
Explore the intuitive features and functionalities of EZ-Rate firsthand. During the demo, you'll learn how our platform simplifies feedback collection, analysis, and implementation, tailored to meet your specific business needs.